Terms of Service

Last Updated: July 2026

Welcome to House of Smith. By accessing our website or placing an order, you agree to the following Terms of Service.

Acceptance of Terms

By using this website, you agree to comply with these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Exchange Policy.

If you do not agree with these terms, please do not use this website.

Products & Personalization

Many House of Smith products are personalized and made to order.

Customers are solely responsible for reviewing all personalization details—including names, initials, dates, thread colors, fonts, icons, and customization requests—before completing their purchase.

House of Smith is not responsible for customer-submitted spelling or customization errors.

Handmade Products

Each item is individually crafted and embroidered.

Because of the handmade nature of our products, slight variations in embroidery placement, sizing, stitching, thread color, fabric texture, hardware, and overall appearance are normal and should not be considered defects.

Pricing

All prices are listed in U.S. Dollars and are subject to change without notice.

We reserve the right to correct pricing errors, product descriptions, or website inaccuracies at any time.

Order Acceptance

House of Smith reserves the right to refuse, cancel, or limit any order for reasons including, but not limited to:

• Suspected fraud

• Payment issues

• Product availability

• Pricing errors

• Inappropriate customization requests

• Copyright or trademark infringement

If your order is canceled after payment has been processed, you'll receive a full refund.

Production Times

Production times displayed on our website are estimates and may vary depending on seasonal demand, product availability, and order volume.

Shipping times begin only after production has been completed.

Shipping

Please refer to our Shipping Policy for complete shipping information.

House of Smith is not responsible for delays caused by shipping carriers or packages that are lost or stolen after delivery has been confirmed.

Returns & Exchanges

Please refer to our Return & Exchange Policy for complete details regarding returns, exchanges, store credit, and final sale items.

Intellectual Property

All content on this website—including our logo, branding, product designs, embroidery artwork, graphics, photography, videos, descriptions, and written content—is the exclusive property of House of Smith and may not be copied, reproduced, distributed, or used without prior written permission.

Customer Submitted Content

By submitting names, logos, artwork, images, or other materials for customization, you confirm that you own the rights or have permission to use them.

House of Smith reserves the right to refuse any customization request that may infringe upon another party's intellectual property rights or that contains offensive, unlawful, or inappropriate content.

Limitation of Liability

To the fullest extent permitted by law, House of Smith shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or website.

Our maximum liability shall not exceed the amount paid for the product in question.

Website Information

We strive to ensure all information on our website is accurate; however, occasional typographical errors, pricing mistakes, or product description inaccuracies may occur.

House of Smith reserves the right to correct these errors without prior notice.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to its conflict of law principles.

Contact Us

If you have any questions regarding these Terms of Service, please contact us at:

House of Smith

Email: shophouseofsmith@gmail.com